Day 1

8:30am

Registration

9:00am

Workshop begins - Introductions and overview

9:30am

Birthday Parties 101

10:15am

Birthday Memories

11:00am

Break

11:10am

Birthday Parties Pure Emotion

Developing / Enhancing your Birthday Concept Uniquely You

12:20pm

Developing a Birthday Party Vision Story

12:30pm

Lunch Break

1:30pm

Choosing a Concept

3:00pm

Break

3:10pm

Marketing Birthday Parties

5:15pm

Q & A

5:30pm

Winter Break

Day 2

9:00am

Marketing / Merchandising Birthday Party Products

10:30am

Recruiting Awesome Party Teams

11:00am

Break

11:10am

Party Team Training

12:30pm

Lunch

1:30pm

Birthday Topic Guest Speakers

1:45pm

Party Team Heroes

2:20pm

Break

2:30pm

“Plan” to Know Your VIPs Up Front

4:45pm

Pre Party Procedures

5:15pm

Q & A

5:30pm

Spring Break

Day 3

9:00am

Give Them The Tools to Wow

11:15am

Break

11:20pm

Give Them The Tools to Wow

12:25am

When something goes wrong, Service Recovery

Ongoing and Never Ending Improvement

12:25pm

Break

12:30pm

Party Demo

1:15pm

Q & A, Graduation

1:30pm

Schools Out For Summer